Our involvement doesn't stop at supply
Ongoing support, obsolescence monitoring, upgrades, troubleshooting, maintenance programmes, on-site service and repairs — for the life of the rig.
Service contracts
Flexible hydraulic and electrical service and maintenance programmes, from preventative schedules to problem-solving — tailored to your budget or your system.
Calibration
Annual calibration service for rig instrumentation, delivered with our metrology partner Trescal — UK laboratories UKAS-accredited to ISO/IEC 17025, certificates traceable to national standards.
Remote support
Remote fault-finding software technology supports rigs globally — including MOD sites — reducing downtime without waiting for a site visit.
Obsolescence & upgrades
Proactive management of ageing equipment: assets repaired, refurbished, replaced or upgraded before the point of failure, protecting operational continuity.
Industry 4.0 maintenance
Remote maintenance warnings by email as standard; augmented-reality QR-code guided support and self-generating maintenance schedules at higher integration levels.
On-site engineering
Installation, commissioning, SAT support and call-out service from the group's UK engineering team.
Common questions
How long does RTC support a rig after delivery?
RTC supports its systems for the working life of the rig and backs them with a 20-year supply and support guarantee, covering spares, obsolescence and ongoing technical support.
Do you provide calibration and recertification?
Yes — calibration and recertification are provided through a Trescal/UKAS partnership, alongside periodic maintenance and health checks.
Can you service or upgrade rigs RTC didn't build?
Yes. RTC services, upgrades and manages obsolescence on third-party and legacy rigs, including control retrofits onto a modern platform.
Do you offer commissioning, FAT/SAT and operator training?
Yes. RTC delivers IO checkout, commissioning, Factory and Site Acceptance Testing (FAT/SAT), operator training and full lifecycle support.